If you've set up Working Hours in Settings, and have performed the journey outside these times, the trip will be auto-classified as Personal.

Likewise, if this is a regular journey you've set up to be marked as Personal or Business, the app will automatically classify the trip and remove it from your New list.

If your journey has not been auto-classified, then it may simply need more time to appear. Journeys should appear within 30 minutes of being completed.

Finally, check that tracking is enabled (check the switch in Settings). If it is tracking, and the journey still isn't appearing, then please raise a ticket to notify us.

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